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Success Story

Urban Active x B2Metric Success Story

Urban Active x B2Metric Success Story

How AI-powered analytics transformed fintech marketing strategies,

improving customer retention and engagement.

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Success Story

Urban Active x B2Metric Success Story

How AI-powered analytics transformed fintech marketing strategies,

improving customer retention and engagement.

Urban Active x B2Metric Success Story

The UrbanActive digital fitness application, ULive, which was developed as an indoor cycle group lesson studio, gained popularity during the pandemic period.


Among the programs, workouts, and live broadcasts available on ULive, users are able to do sports from their homes.

Challenge Overview

Urban Active operates with various user groups focused on diverse training categories such as cardio, yoga, etc. Analyzing these user segments and forecasting their trends and propensities are of paramount importance. The goal is to optimize marketing strategies by delivering the appropriate push notifications to the corresponding user segments.

The Solution: B2Metric Customer Journey Analytics

Customer Micro-Segmentation

We empower Urban Live with advanced customer micro-segmentation tools to categorize users based on their preferred training categories like cardio, yoga, and more.

This tailored segmentation allows Urban Live to target specific user groups with precision, ensuring personalized interactions and content delivery.

Marketing Insights Behavioral Graph

Using B2Metric's behavioral graph, Urban Live gains in-depth marketing insights into user interactions, preferences, and behavioral patterns.

By analyzing the behavioral graph, Urban Live can make data-driven decisions, understand user engagement trends, and optimize marketing strategies accordingly.

Hyper-personalized Marketing Actions

With B2Metric, Urban Live can conduct hyper-personalized marketing actions.

With insights from B2Metric, Urban Live customizes push notifications to ensure that they are in sync with particular user segments. This leads to increased engagement and improved user retention rates.

The Benefits

50% Campaign Efficiency Boost

By leveraging the B2Metric Customer Journey Predictive Analytics Platform, Ulive experienced a remarkable 50% increase in campaign efficiency.

B2Metric helps Ulive to fine-tune its campaigns, ensuring targeted and impactful marketing strategies.

25% Improved Revenue

Ulive's revenue got a 25% boost from B2Metric's campaign optimization models.

Through the intelligent allocation of marketing budgets, Ulive achieved optimal results, maximizing return on investment and driving revenue growth.

Challenges in Subscription-based Businesses

Navigating the complexities of customer engagement, retention, and marketing spend optimization in the fintech industry.

The Solution: B2Metric Adaptive Learning for Fintech

To tackle these challenges, Papara leveraged B2Metric's advanced machine

learning models, designed to optimize fintech marketing strategies.

insights-4

AI-Powered Churn Prediction

AI-Powered Churn Prediction

B2Metric's models offered insights into customer churn, enabling Papara to intervene. The churn score for each user allowed for tailored retention campaigns, boosting loyalty.

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insights-4

Customer Micro-Segmentation

Customer Micro-Segmentation

Customer Micro-Segmentation

B2Metric’s AI segmentation formed micro-groups from user behavior and transactions. This helped Papara personalize offers for better engagement and satisfaction.

B2Metric’s AI segmentation formed micro-groups from user behavior and transactions. This helped Papara personalize offers for better engagement and satisfaction.

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insights-4

Marketing Campaign Optimization

Marketing Campaign Optimization

Marketing Campaign Optimization

B2Metric's AutoML helped Papara optimize marketing through A/B testing and impact analysis, enabling data-driven reward personalization and boosting cashback offers.

B2Metric's AutoML helped Papara optimize marketing through A/B testing and impact analysis, enabling data-driven reward personalization and boosting cashback offers.

Key Features of B2Metric’s

Analytics Solution for Airlines

In a world where passenger expectations are constantly rising,

how can airlines stay ahead? 

FAQ

Frequently Asked Questions

Frequently Asked Questions

Can’t find your answers here?

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What does B2Metric do?

What does B2Metric do?

What sets B2Metric apart from competitors?

What sets B2Metric apart from competitors?

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Who are B2Metric’s main customers?

Who are B2Metric’s main customers?

Who are B2Metric’s main customers?

Can B2Metric integrate with existing tools and software?

Can B2Metric integrate with existing tools and software?

Can B2Metric integrate with existing tools and software?

What are the key features of B2Metric’s platform?

What are the key features of B2Metric’s platform?

What are the key features of B2Metric’s platform?

Does B2Metric offer customer support or training?

Does B2Metric offer customer support or training?

Does B2Metric offer customer support or training?

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Funnel

Funnel is a marketing model used to track the customer journey.

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Opened

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Created

Finised

%25

%12

User Retantion

User retention measures active users and churn with your data.

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Audience Tracker

An audience tracker table is used to track target audiences and their characteristics.

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RFM Customer Segmentation

RFM segmentation divides customers based on purchase behavior.

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Screen Flow

Screen Flow shows the flow between stages of a process.

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node 1

node 1

drop off

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level 2

level 2

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node 3

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node 2

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Chart Wizard

User retention measures active users and churn with your data.

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