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Session Replay

See Your Product Through
Your Users' Eyes.

Don't just guess what your users are doing. Capture every click, scroll, and interaction with B2Metric Session Replay to optimize user journeys and fix issues instantly.

Visualize user journeys, find drop-off points, and optimize conversion rates. It's your roadmap to enhance 

customer journey experiences, track performance, and drive growth.

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Session Replay

See Your Product Through
Your Users' Eyes.

Don't just guess what your users are doing. Capture every click, scroll, and interaction with B2Metric Session Replay to optimize user journeys and fix issues instantly.

Stop Losing Users in the Dark.

Stop Losing Users in the Dark.

Quantitative data tells you what happened, but Session Replay tells you why. Bridge the gap between numbers and human behavior.

  • Identify hidden friction points in your checkout flow.

  • Understand the context behind high bounce rates.

  • See exactly where users get stuck in your UI.


Quantitative data tells you what happened, but Session Replay tells you why. Bridge the gap between numbers and human behavior.

  • Identify hidden friction points in your checkout flow.

  • Understand the context behind high bounce rates.

  • See exactly where users get stuck in your UI.


Analyze Funnel and Detect Drop-Off Points

Why is Funnel Analysis Important?

Analyze Funnel and Detect Drop-Off Points

Why is Funnel Analysis Important?

A business analyst understands needs, develops strategies, and improves processes. A data analyst interprets data,

identifies trends, and provides insights for decisions.

A business analyst understands needs, develops strategies, and improves processes. A data analyst interprets data,

identifies trends, and provides insights for decisions.

Visual Interaction Playback

Visual Interaction Playback

Watch high-fidelity recordings of real user sessions. Experience your mobile or web app exactly as your customers do.

Advanced Interaction Tracking

Advanced Interaction Tracking

A funnel report provides detailed insights into the stages of a user's journey, highlighting where users drop off and where they complete tasks. It is a valuable tool for identifying bottlenecks and opportunities for optimization.

Error & Rage Click Detection

Error & Rage Click Detection

Description: Automatically flag "Rage Clicks" and technical errors. Watch the moments leading up to a bug to fix issues faster.

Seamless Funnel Integration

Seamless Funnel Integration

Jump directly from a drop-off point in your Funnel analysis to the specific session replay to see what went wrong.

How Do We Differ?

How Do We Differ?

While standard analytics show you where users drop off, B2Metric Session Replay reveals exactly why by providing high-fidelity visual context for every interaction. It bridges the gap between raw data and human behavior, allowing your team to eliminate guesswork and resolve friction points instantly.

While standard analytics show you where users drop off, B2Metric Session Replay reveals exactly why by providing high-fidelity visual context for every interaction. It bridges the gap between raw data and human behavior, allowing your team to eliminate guesswork and resolve friction points instantly.

How it works

See how teams deliver better support, together

Gain actionable insights into user behavior to enable data-driven decision-making and optimize strategies for particular user groups

Fast, intutive experience

Real-time data

Powerful AI & Automation

Explore A Tour

Create New Report

Business KPI

Performance Marketing

Marketing Automations

North Star Metrics

Funnel

Funnel is a marketing model used to track the customer journey.

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Opened

%50

Created

Finised

%25

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User Retantion

User retention measures active users and churn with your data.

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2

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Audience Tracker

An audience tracker table is used to track target audiences and their characteristics.

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100

200

300

400

500

600

RFM Customer Segmentation

RFM segmentation divides customers based on purchase behavior.

Low

High

Screen Flow

Screen Flow shows the flow between stages of a process.

node 1

node 1

node 1

drop off

node 2

level 2

level 2

level 3

node 3

node 1

node 1

node 2

node 1

node 2

node 3

Chart Wizard

User retention measures active users and churn with your data.

Pie Chart

Bar Chart

Line Chart

Table

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How it works

See how teams deliver better support, together

Gain actionable insights into user behavior to enable data-driven decision-making and optimize strategies for particular user groups

Fast, intutive experience

Real-time data

Powerful AI & Automation

Explore A Tour

hero-bottom

How it works

See how teams deliver better support, together

Gain actionable insights into user behavior to enable data-driven decision-making and optimize strategies for particular user groups

Fast, intutive experience

Real-time data

Powerful AI & Automation

Explore A Tour

FAQ

Frequently Asked Questions

Can’t find your answers here?

What does B2Metric do?

What does B2Metric do?

What sets B2Metric apart from competitors?

What sets B2Metric apart from competitors?

Who are B2Metric’s main customers?

Who are B2Metric’s main customers?

Can B2Metric integrate with existing tools and software?

Can B2Metric integrate with existing tools and software?

What are the key features of B2Metric’s platform?

What are the key features of B2Metric’s platform?

Does B2Metric offer customer support or training?

Does B2Metric offer customer support or training?

FAQ

Frequently Asked Questions

Can’t find your answers here?

What does B2Metric do?

What does B2Metric do?

What sets B2Metric apart from competitors?

What sets B2Metric apart from competitors?

Who are B2Metric’s main customers?

Who are B2Metric’s main customers?

Can B2Metric integrate with existing tools and software?

Can B2Metric integrate with existing tools and software?

What are the key features of B2Metric’s platform?

What are the key features of B2Metric’s platform?

Does B2Metric offer customer support or training?

Does B2Metric offer customer support or training?

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Knowledge Hub

Our Resources

Explore expert insights, guides, and tools designed to help you make informed decisions and drive success.

Blog

Ecommerce Analytics with B2Metric

Unlock unique perspectives on user behavior, interaction patterns, and growth potential

2024 Reports

2024 Ecommerce Benchmarks

Unlock unique perspectives on user behavior, interaction patterns, and growth potential

Customer Story

MediaMarkt Ultimate Success Story

Learn how MediaMarkt leverages B2Metric to boost conversions and gain deeper insights

hero-bottom

Knowledge Hub

Our Resources

Explore expert insights, guides, and tools designed to help you make informed decisions and drive success.

Blog

Ecommerce Analytics with B2Metric

Unlock unique perspectives on user behavior, interaction patterns, and growth potential

2024 Reports

2024 Ecommerce Benchmarks

Unlock unique perspectives on user behavior, interaction patterns, and growth potential

Customer Story

MediaMarkt Ultimate Success Story

Learn how MediaMarkt leverages B2Metric to boost conversions and gain deeper insights

Start Your

SUPER

ANALYTICS

Journey Now

Create New Report

Business KPI

Performance Marketing

Marketing Automations

North Star Metrics

Funnel

Funnel is a marketing model used to track the customer journey.

login

%100

Opened

%50

Created

Finised

%25

%12

User Retantion

User retention measures active users and churn with your data.

1

2

3

4

Audience Tracker

An audience tracker table is used to track target audiences and their characteristics.

0

100

200

300

400

500

600

RFM Customer Segmentation

RFM segmentation divides customers based on purchase behavior.

Low

High

Screen Flow

Screen Flow shows the flow between stages of a process.

node 1

node 1

node 1

drop off

node 2

level 2

level 2

level 3

node 3

node 1

node 1

node 2

node 1

node 2

node 3

Chart Wizard

User retention measures active users and churn with your data.

Pie Chart

Bar Chart

Line Chart

Table

hero-bottom

Knowledge Hub

Our Resources

Explore expert insights, guides, and tools designed to help you make informed decisions and drive success.

Blog

Ecommerce Analytics with B2Metric

Unlock unique perspectives on user behavior, interaction patterns, and growth potential

2024 Reports

2024 Ecommerce Benchmarks

Unlock unique perspectives on user behavior, interaction patterns, and growth potential

Customer Story

MediaMarkt Ultimate Success Story

Learn how MediaMarkt leverages B2Metric to boost conversions and gain deeper insights

hero-bottom

Knowledge Hub

Our Resources

Explore expert insights, guides, and tools designed to help you make informed decisions and drive success.

Blog

Ecommerce Analytics with B2Metric

Unlock unique perspectives on user behavior, interaction patterns, and growth potential

2024 Reports

2024 Ecommerce Benchmarks

Unlock unique perspectives on user behavior, interaction patterns, and growth potential

Customer Story

MediaMarkt Ultimate Success Story

Learn how MediaMarkt leverages B2Metric to boost conversions and gain deeper insights

Start Your

SUPER ANALYTICS

Journey Now

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img

Start Your

SUPER ANALYTICS

Journey Now

img
img

Knowledge Hub

Our Resources

Explore expert insights, guides, and tools designed to help you make informed decisions and drive success.

Blog

Ecommerce Analytics with B2Metric

Unlock unique perspectives on user behavior, interaction patterns, and growth potential

2024 Reports

2024 Ecommerce Benchmarks

Unlock unique perspectives on user behavior, interaction patterns, and growth potential

Customer Story

MediaMarkt Ultimate Success Story

Learn how MediaMarkt leverages B2Metric to boost conversions and gain deeper insights