You have all the data.
Now own the whole customer.
Telco 360° unifies every subscriber — prepaid, postpaid, home & roaming — into one trusted, daily-refreshed 360° view, running entirely inside your own data center. Then it turns that view into retained customers, higher ARPU and lower cost to serve.
Your customer lives in a dozen systems that don't talk.
Billing knows the invoice. Charging knows the balance. The network knows the dropped calls. The contact center knows the complaint. None of them knows the customer — so churn happens quietly and every team reports a different number.
- ✕Churn you can't see until the customer has already ported out
- ✕Revenue left on the table — upsell, roaming, VAS, convergence
- ✕Network spend aimed at noise instead of high-value customers
- ✕Five teams, five different answers to "how many active subscribers?"
- ✓Telco 360° connects every signal into one trusted, history-aware view — and makes it act.
Three layers. One foundation that compounds.
Start with the single source of truth and grow upward — every new analytic and model sits on the same backbone.
Intelligence
Customer 360 views · analytic dashboards · operational reports · churn & propensity models · segmentation.
Platform & Automation · on-premise
Scheduled, self-healing daily pipelines · real-time monitoring & Teams alerts · high-throughput load engine · Jupyter data-science workbench.
Single Source of Truth Data Warehouse
Conformed subscriber, product, site & device masters · history-tracked dimensions · reconciled facts across every subject area.
Nine domains. The whole customer.
Every subject area is a productised module that plugs into the shared subscriber backbone.
A valuable customer, churning in plain sight.
A high-value postpaid customer, on a 5G device, with degrading speed at their home site for two weeks, two unresolved support calls in three days, loyalty points sitting idle, and usage trending down. Each fact lives in a different system. Only a unified, cross-domain, history-aware view catches it — in time to act.
🛡️ Retention Signals
From data to P&L impact.
Your most sensitive data never leaves your data center.
Subscriber identities, locations and transactions are among the most regulated data you hold. Telco 360° runs entirely on your own database and servers — no cloud egress, no cross-border residency questions, no third-party processor risk. For a regulated operator, that's often the deciding factor.
From "what happened" to "what to do next."
The hard part — the unified, on-prem foundation — is done. Each step up the value curve gets faster because the data is already there.
360° views & dashboards
Trusted daily reporting across every domain.
Cross-domain signals
Churn drivers, segmentation, correlations.
Churn & propensity
Scores, next-best-offer, lifetime value — on-prem.
Automated action
Next-best-action into campaign & care systems.
Telecom-native
Prepaid lifecycle, postpaid revenue, MNP portability, roaming operator mapping, CDR reconciliation — the hard domain modelling is already done.
Already in production
Dozens of automated daily pipelines running on operator servers today, with monitoring and alerting built in. A product, not a slide.
AI-ready by design
A clean, historical, feature-rich foundation — exactly what churn, propensity and value models need, trained where the data lives.
One platform. Every customer. Every day. On your own ground.
Let's start with your sharpest pain — churn, roaming, or contact-center cost — and prove the value on your own data, on your own servers.
Product
Resources
Top Blogs
Copyright © 2025 B2Metric | All Rights Reserved
Product
Subscribe to our newsletter!
Copyright © 2025 B2Metric | All Rights Reserved
Product
Resources
Copyright © 2025 B2Metric | All Rights Reserved