Act on every subscriber event the moment it happens.
B2Metric unifies your telco data into a real-time 360° profile and processes millions of streaming events with Complex Event Processing — so you detect intent, churn risk and revenue moments live, then respond on the right channel in milliseconds.
Process real-time streaming data at telco scale
Network, billing, app and CRM events never stop flowing. B2Metric's CEP engine ingests millions of events per second, correlates them against live customer context, and fires the next best action before the moment is gone — no nightly batch, no lag.
Stream every event
CDR, top-ups, data usage, roaming, app sessions, support tickets & payments — captured live from your warehouse and network in one stream.
Detect patterns live
Rule + ML logic spots intent, anomaly and churn-risk patterns across event sequences in a sliding window — “no top-up in 21 days + 2 dropped calls” fires instantly.
Respond in milliseconds
Trigger a real-time offer, retention journey or care action on the right channel — WhatsApp, push, SMS or agent — in under 100ms.
One platform for the whole subscriber lifecycle
Unify every subscriber signal into a real-time 360° profile, then let CEP and predictive ML turn it into action across acquisition, retention and care.
Subscriber 360°
Network, billing, device, app and care data resolved to one identity — updated the instant a new event lands.
Real-time churn prevention
Live churn scoring on streaming behavior catches at-risk subscribers in the moment of frustration, not in next month's report.
Next best offer
Trigger upsell, top-up and bundle offers based on real-time usage, location and propensity — not generic blasts.
Anomaly & fraud signals
CEP flags abnormal usage, SIM-swap and revenue-leak patterns the second they deviate from each subscriber's baseline.
Journey orchestration
Event-triggered, multi-channel journeys across WhatsApp, push, SMS and email — orchestrated from the same live stream.
Works on your warehouse
Runs on the data you already own — no duplication, no lock-in. Composable, and live from day one.
Streaming moments, turned into revenue
Concrete event patterns B2Metric's CEP engine watches for — and the instant action it takes.
Data depletion → instant top-up
Subscriber hits 90% of their data bundle mid-session. Fire a one-tap top-up offer on WhatsApp before they hit the wall.
Roaming detected → travel pack
First event from a new country triggers a tailored roaming bundle within seconds of landing.
Dropped calls → proactive care
A cluster of poor-network events opens a proactive care message and credit before the subscriber complains.
Silent churn signal → retention offer
No top-up in 21 days plus declining usage triggers a personalized retention journey automatically.
Failed payment → smart dunning
A failed auto-renew launches a real-time, channel-optimized dunning flow that recovers revenue gracefully.
Plan limit reached → upsell
Consistent over-usage detected live triggers a perfectly-timed plan-upgrade recommendation.
Turn your event stream into real-time revenue.
See how B2Metric's Complex Event Processing and predictive CDP work on your own telco data — live, in a 30-minute demo.
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